Our new shop does not send download emails! You will find your downloads in your account.
You can access your purchases here: https://lemonandlacepresets.com/account.php?action=order_status
To download you’ll click the order number, then you’ll see each item in that order with a download arrow. That will open the download links.
If you have a purchase from our previous shop, we will still need to resend your download email if necessary. You’ll need to use our contact form and send as much information as you can so I can locate your order. The name or email you placed the order under is usually enough, if you have an order number from your final order screen, that helps. Using the contact form on this site is the fastest way to get help!